FAQS

1. WHAT AREAS ARE LIBERTY POOCH’S SERVICES AVAILABLE TO?

We are currently servicing Liberty Village and Surrounding Areas of King Street West, Toronto. If outside of this area and still in the downtown core, please contact us to see if we can accommodate your request.

2. IS THERE A FEE FOR PICKING UP OR DROPPING OFF MY DOG FROM MY HOME ADDRESS?
There is no extra charge for requested pick up and drop off for daycare/boarding in these areas.  


3. WILL I RECEIVE UPDATES ON MY DOG THROUGHOUT THE DAY AND/OR BOARDING EXPERIENCE?
Yes! We keep in very close contact with all of our dog parents throughout any dog’s visit/day/walk with us. We use the latest apps and email to send you multiple photos, videos and updates about your dog’s daily adventures with us!

4. WHAT MAKES LIBERTY POOCH’S DOG-WALKING SERVICES SPECIAL?
So much! We pour ourselves into our canine services to ensure every walk is fun, educational and safe for your dog. We limited dog walking groups to four dogs at a time to ensure everyone gets our full attention, we group dogs based on your individual dog’s personality to ensure they walk with buddies, we are fully insured, pet first aid certified, and police background cleared.

5. WHY CHOOSE LIBERTY POOCH FOR MY DOG?
When if comes to your dog, wanting top-notch care, attention and services is a no-brainer. Here at Liberty Pooch we believe in being completely devoted to all of your dogs needs, as well as catering to their unique personality and preferences.

As your full canine concierge service, Liberty Pooch provides support throughout your pet’s entire life. Nutrition and behaviour advice, basic training and personal referrals to the best dog experts in the city are but a few of the extra ways we work to make a positive difference in your dog’s life.

Our boutique approach to canine care means our team develops a beautiful long term relationship with your dog. You aren’t only a client to us – you’re truly family and your dog a beloved fur-baby whom we adore.

6. WHO WILL BE WALKING MY DOG?
One of our trusted Liberty Pooch Pack Leaders! Our Pack Leaders are passionate dog people who love exploring our beautiful community with your dog. Each of our Pack Leaders also undergoes a police background check as well as Liberty Pooch’s unique training and approach to dog-walking to ensure your dog is in the best hands.

7. WHAT IS YOUR INTAKE PROCESS LIKE?
We pride ourselves on having a thorough intake process to ensure we understand the dogs we care for. This process includes a detailed questionnaire and an interview.

8. WHY DO YOU ONLY WALK DOGS IN GROUPS OF FOUR?
Our philosophy is that less is more. By keeping dog groups to only four, each dog receives personalized care and attention. These intimate dog walking groups also allow us to pair dog personalities (so your dog gets to walk with their best friends) and increases the level of safety required to keep all dogs safe and properly cared for at all times.

9. HOW DID LIBERTY POOCH BEGIN?
Please feel free to read our genesis story here.