AWARD WINNING SERVICES
MOLLY
Our pup Molly has been walking with Helga, Rob and team since November 2020. Molly came to us in October 2020 as a rescue from Mexico without any puppy or human socialization. Molly was scared and had fear aggression. We wanted to get Molly more comfortable and Molly took to Helga instantly at our consult. Molly never approached any other human other than myself and Dad so we knew it was going to be a good fit. Helga and Rob placed Molly with dogs that would respect her boundaries and who they thought would get along. It didn't take long and now Molly is a social butterfly crying every time she sees Helga or Rob on the street because she wants to give them kisses. Helga goes above and beyond for her clients. She is always available for questions and last minute requests. Molly is our first dog and we didn't know what we were doing and Helga was always there to reassure us and help us out whenever. We are so thankful for the LP squad. Molly is too <3
KANPAI
I discovered liberty pooch in a fortunate random dog park encounter. Two hours later I met Helga and she met my poodle. It was a great meeting of both a skilled professional, beautiful soul, and a beginning of a great friendship!
Helga and Rob raised our poodle (with our minimal help). Our kanpai benefited from the amazing diversity of their dog pac. We did the amazing puppy visits, walk and boarding. We also benefited from the experience of ourselves earning great friends. Kanpai loves Rob and Helga....most likely more than he loves us - what a great life for our little guy !
As a professional couple, Helga and Rob accommodate our schedule in an unprecedented way. More importantly they are are reliable, knowledgeable and loving friends.
Life moved us a little bit away. Not far enough! I will alwayschoose#libertypooch#libertypoochforlife#godparents#kanpailoveshelga&rob
APSLEY
We can't say enough amazing things about the Liberty Pooch team!! They took care of our Golden Retriever Apsley for the first two years of his life, until we (sadly) moved away. They took him on daily walks, and we never worried about him, even for a second, knowing that he was in the best hands. LP cares for and loves the pups as if they're their own. They helped us train Apsley when he was just a pup, and today he is the sweetest, most well-behaved, well-socialized little guy, who's great on a leash. Aplsey gets SO excited to see Auntie Helga and Uncle Rob; he loves them as much they love him. We recently used their boarding services for the first time when we got married. It was such a nice feeling knowing that we didn't need to worry about Apsley at all, that he was having a blast, and living his best life. Whenever we are back in the neighbourhood, we make sure to stop by and visit the LP team. Highly, highly recommend!
CALLA
We came to Liberty Pooch looking for a walker and some guidance around stressful situations our pup found herself in. I am happy to say we found that and so much more! Calla(our pup) had trouble getting along with other dogs due to past experiences, which created stress for not only her, but anyone walking her.
Through Helga we received some homework, and tips to help create interactions and city noises less stressful. Over the next couple weeks we quickly saw change in Calla, which not only made her seem more comfortable and relaxed, it in turn made our walks more enjoyable and relaxing! Jumping forward to now, Calla now goes on group walks with 3 other dogs, she clearly loves Helga, Rob and the team - if she see's them during my walks she will just stare at them ears down and tongue out and tail flailing :). She now even goes to the dog park and plays with dogs, which hasn't been a relaxing experience for a couple years. The first few pictures sent to us of Calla playing with other dogs definitely put a smile on our face.
Helga, Rob and the team are very caring and are a great source of information which is easily seen by Calla's changes over the past month. We are excited to see her grow into a happier more comfortable dog and am glad they are there to assist.
MOWGLI
Our pupper is a rescue and we couldn’t have asked for anyone else but Liberty Pooch. Helga, Rob and their team are nothing short of amazing. Both of them have always been so great with advice on helping our dog with some of his early anxiety issues when he arrived in Canada and began his new life with us.
The team have had our fella out for daily group walks and we won’t trust anyone else in this world but Helga and Rob to take care of him when we are away traveling. You will absolutely receive regular updates on your pooch via pictures and videos from the team and Poyo’s (Helga and Rob’s fur baby) fuzzy, warm company.
The energy the the Liberty Pooch team brings to the dogs is that of patience, compassion, lots of love and fun. Helga goes above and beyond to make sure that not only do the pooches feel special but the owners too. From treats and gifts for the holidays, special events for the summer, winter and occasions like birthday’s, St. Patricks Day, Christmas etc.,for your fur baby, Helga always has a little something lined up for pooch parents too!
We recently moved away from Liberty Village but Helga, Rob and the Liberty Pooch team will always be our go to when it comes to doggie day care and boarding. I would have Liberty Pooch come to our new place for daily walks, if we could! If you live in the neighbourhood and looking for the kind of support system a family offers, don’t look elsewhere - Liberty
Pooch should be your go to without a doubt.
PEBBLES
Leaving our dog with Helga is like leaving her with a good friend. Helga provides an unbeatable level of service and care that makes the anxieties of finding a boarder/dog walker just vanish. She is great at understanding what our dog needs and remembering special health requirements as well as providing the perfect balance of exercise, play, and training. Helga’s journals are detailed enough that I never have to worry about what happened during their walk, and she keeps us updated on any changes that she notices in behavior or health. She’s prompt, flexible and approachable; her client care is the best I’ve ever had. I love knowing that not only is our dog safe with Helga, but Pebbles is having a great time and will come home happy, tired and excited to go out again tomorrow.
YUUKI
Helga and her team have been a tremendous support during the training of my Shiba, Yuuki. In the time he's been under their care, he has transformed from an unruly and temperamental puppy to a friendly, well-adjusted and (mainly) well-behaved teenager.
Helga is always professional and very knowledgeable, she anticipates and identifies issues as they arise, is responsive to any and all requests and questions (no matter how ridiculous they may be), and is very flexible with scheduling should any changes be needed. I'm also happy to call her my friend.
(client since 2016)
CHARLIE
I have been using liberty pooch for about a year now as a cat sitter for my cat Charlie. Rob takes such amazing care of Charlie while I am away with daily visits to my condo. I get current pictures of him playing with Charlie and am always kept up to date with what is going on (how much food was eaten, how much water, litter etc). I used to always worry about leaving my cat while I was away but I no longer need to worry because I know that Charlie will be kept in great hands. They are also very knowledgable about cats, if I ever have a question they always know the answer which is very helpful. I wouldn’t trust anyone as much as I do with them to take care of my cat now. I always see the liberty pooch dog pack walking around liberty and I can see how well they take care of all the animals. They are very reliable and never miss a visit or miss sending updates. Another lady in my building uses them for walks and just loves them too. Thank you so so much for everything. I would highly recommend to anyone looking for a cat sitter!!
BUSTER
Auntie Helga's care for her "nieces and nephews" is truly unmatched. She is passionate, accommodating, and loving, and will go the extra mile to not only provide the best service she can, but also ensure your dog lives the happiest and healthiest life that he/she can live.
When we first met Helga, she really took the time to get to know Buster, his needs, his background, and also his "growing pains" in making a new home in LV as a more mature rescue dog from street life in Mexico. We knew she really cared about Buster's well-being when she took his daily nutrition so close to heart!
With Helga and the rest of the LP team, Buster's confidence and social skills have soared and we are always mind-boggled by how much time and effort Helga puts into the business and the LV dog-community.
MAX
From the moment our puppy Max met Helga, he fell in love with her and after spending a week with her while we were away on vacation we weren't sure if he would want to come home! Helga was amazing with him! She really understands the love between an owner and their dog as there were no shortage of videos and pictures of all the cutest moments of our puppy while we were away. Not only did Helga keep us up-to-date, but we picked up a new and improved puppy as Maximus had gotten ample play time and socialization with other dogs, improvement in his walking, and he began to come out of his shyness, all within a week! It was such a relief to find Helga, we would refer her to anyone who is in need of pet services!
SNOOPY
For anyone who needs a caregiver for their dog, Helga of Liberty Pooch is a god sent to the industry! Helga is one of those rare finds who doesn’t just do her job just to make a living- she does it because it brings her the most joy. My dog Snoopy is hands down the happiest (and most exhausted) after having a play date with Helga and her dog Poyo. I receive photo and video updates constantly and I know that my precious pup couldn’t be in better hands! She makes sure that they are always safe, hydrated during long play sessions and returns them clean if they had extra fun by getting really dirty during their visit. Having Helga care for Snoopy allows me to have free time to take care my to do list and I feel 100% confident and happy that my dog in the mean time is having the time of his life! If anyone needs a phone referral I would be more then happy to chat with you. Snoopy is always looking forward to his next play date!
CHEEKU
This is for anyone looking for a dog walker, sitter or for boarding, I highly highly recommend Liberty Pooch! Helga AuYeung is amazing! I've lost track of the number of times she's gone above and beyond for me and my 8 month old puppy. I've never met another dog walker like her and I can't help but share this. She genuinely cares about the pets and pet owners. It's a VIP experience I haven't found anywhere else.
BUTTONS
My puppy at 3 months of age escaped her collar and ran across the street getting hit by a car. She had no physical injuries, but wouldn't walk outside anymore. She would panic with the sounds of the street and vehicles approaching. I tried several techniques I saw online to desensitize her at home with little progress. After the first visit from Helga, I changed a lot as dog owner, she gave me tips about diet, toys, grooming, bonding with my puppy, etc. In only 3 weeks Buttons made a huge progress and started to enjoy going outside again. Today was the first time she pulled towards a busy streets she was afraid of and crossed it without panicking since her accident and I can't thank Liberty Pooch enough.
CHULA
Liberty Pooch has had such a positive impact on the ongoing socialization of our rescue dog, Chula. Helga, Rob, and their strong team provide the consistent, loving, and individual attention that has made such a difference in Chula’s growth. They are good people, period. She loves her pack walks and her sleepovers! Our dog is now much more confident, relaxed, and happier, as are we. Liberty Pooch is a true COMMUNITY amenity for Liberty Village and we are grateful to have them as part of our lives. The group events are especially fun and we look forward to seeing what the future holds. You can always count on Liberty Pooch for anything you need. Thanks again for all you do. We are looking forward to getting back into a routine after this crazy pandemic.
